Acento the “data controller” of the personal information we collect about you pursuant to this Privacy Statement, is committed to protecting your privacy. This Privacy Statement details the steps we take to protect your personal information when you visit or website. It describes how we process personal information relating to you, including the types of personal information that we collect, the purposes for which we use it, the types of third parties with which we share it, and any rights you may have with respect to such information.

This Privacy Statement applies only when you visit our website that links to this Privacy Statement, for example, with a comment, inquiry, or customer support request. Personal information collected about you in connection with other websites, products, services may be covered by different privacy statements. By using or accessing our website or contacting us you agree that we may process your personal information in the manner described in this Privacy Statement.

Privacy Notice

This privacy notice discloses the privacy practices for Accento. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information collected directly from you

When you visit our website, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide personal information to us when you contact us (e.g., with a comment, inquiry, or customer support request) or register for an account.

The personal information we collect from you may include:

  • Identity data, such as your name, title, company/organization name, e-mail address, telephone, and fax numbers and physical address (including street, city, state, postal code, and/or country);
  • Registration data, such as information provided by you when you register for an account, including user names and passwords;
  • Marketing and communications data, including your marketing preferences and your subscriptions to our publications;
  • Financial information, including credit card or other financial account information for the purpose of enabling us to facilitate your purchase of products and services that may be available on our website;
  • Transaction data, including inquiries about and orders for our products and services and details of payments to and from you;
  • Event registration information, including information you provide when filling in e-registration forms; and
  • Your feedback, including feedback from you about our website as well as our products and services generally.

When you do not provide the requested information, we may not be able to provide you the requested service or complete your transaction.

Information we collect about you

We collect certain information about your visit to our website, including:

  • Technical data, such as your Internet Protocol (IP) address, your browser type, and capabilities and language, and your operating system.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

The legal basis on which we process information

Where required by law, we will ensure there is a legal basis for the processing of your personal information. In most cases the legal basis will be that:

  • the processing is necessary for the performance of the services we provide to you;
  • the processing is necessary to comply with our legal obligations, including compliance with applicable laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas;
  • the processing is based on your consent to the processing of your personal information for one or more specified purposes (e.g. marketing); or
  • the processing is necessary to meet our legitimate interests, for example, to develop and improve our website, products, and/or services for the benefit of our customers.

Cookies and similar technologie

  • What is a cookie? Cookies are text files containing small amounts of information which are downloaded to your hard disk or to your browser’s memory when you visit our website.
    • Strictly Necessary Cookies These cookies are essential, as they enable you to move around our website and use their features, particularly in connection with information searches and order placement. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. An example of a strictly necessary cookie is a “shopping basket cookie,” which is used to remember the products that you wish to purchase when you add products to your shopping basket or proceed to checkout.
    • Performance Cookies These cookies collect information about how you use our website, for example, which pages you go to most often and if you get any error messages from certain pages. These cookies collect information that is used to improve how our website works.
    • Functionality & Profile Cookies These cookies allow our website to store technical information useful for your interactions with our website. For instance, they remember your user ID and elements of your user profile. They also ensure that your experience using the website and our marketing efforts are relevant to you.

Security

  • We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Children’s information

We do not knowingly collect information from children and do not target or direct our Sites to children. The meaning of “children” is subject to the laws and regulations in the jurisdiction in which you are located.

Contact Us

If you have questions regarding this Privacy Statement or our handling of your personal information, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.

Email : admin@accento.co

Phone: (+57) 601 726 2960